WATCH IT BURN!
What can I do if my order doesn't arrive within the seller's guaranteed delivery time?
Returns & Refund
The items I received were not as described by the seller. What can I do?
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (30 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you are dissatisfied with the product we must be advised within 14 calendar days and the item must be returned unused and unworn for full refund.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whole Sale Work Wear (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of wholesaleworkwear.ca
- We will not accept any COD returns or exchanges.
- Return Exceptions – These items are final sale due to hygienic and/or safety reasons:
*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Safe Secure Payment
All of your PayPal transactions are secured and accounted for. We help protect buyers with online payments. We’ve got your back while you shop online with Wholesale Workwear.
If you are dissatisfied with the product we must be advised within 14 calendar days and the item must be returned unused and unworn for full refund.
Our website is mobile phone friendly so you can get the gear you need with fast delivery.
We strive to ship orders in 1-2 business days and are 100% committed to ensuring 100% satisfaction with your order experience. Free shipping on orders over $75.00 CAD.